Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BAH

BAH

October 18, 2024

1  out of  5
rating by BAH
"They find every reason to go up on someone insurance policy. I left them years ago and will never return. I do not recommend this office for your insurance needs."
Profile photo of Renee Mckelvey

Renee Mckelvey

January 2, 2024

5  out of  5
rating by Renee Mckelvey
"My agent Alana, very professional, knowledgeable, polite and friendly."
We responded:
"Thank you so much ! "
Profile photo of DIONNE K GARNER

DIONNE K GARNER

December 22, 2023

4  out of  5
rating by DIONNE K GARNER
"Got to have insurance, they offer the best bundle"
We responded:
"We really appreciate that ! "
Profile photo of Wade Scott

Wade Scott

August 24, 2023

5  out of  5
rating by Wade Scott
"Great service and very helpful"
We responded:
"Our family appreciate your business"
Profile photo of April Williams

April Williams

July 26, 2023

5  out of  5
rating by April Williams
"Mr. Johnson is the best."
We responded:
"Thank you ! "
Profile photo of Latricia Bowens

Latricia Bowens

July 14, 2023

2  out of  5
rating by Latricia Bowens
"John Cash is a very nice person, but unfortunately some the staff that work at this agency I can't say the same for. They are very unprofessional (just short and almost rude) I called spoke with an agent expressed my concern and was assured that she would look into it and call me back by the end of that day. I waited and gave it another day still no call. I kept calling even leaving messages and finally 4 days later I received a call back with an update (ridiculous) This agency could use customer service training 101because it seems as though some have forgotten that clients are the reason for the success of this agency. Simple common courtesy goes a long way. Update to this review .... I would have to say this is the most unprofessional group of " professionals" I have ever seen."
Profile photo of degree downloading

degree downloading

June 27, 2023

5  out of  5
rating by degree downloading
"Their office is always professional. My questions are always answered."
We responded:
"Thank you !"
Profile photo of Ty Bailey

Ty Bailey

February 22, 2023

1  out of  5
rating by Ty Bailey
"Terrible Agents. I would NEVER recommend this Agent John Cash Office in Detroit on Grand River! I live in Taylor and Stop by this office since I was In Detroit. I got a Quote. I feel they are complete liars. If I were you I would Find another Agent in the Suburbs. I should’ve went to my agent in Taylor. Never Again!"
We responded:
"We are sorry that you had a bad experience !"
Profile photo of Carnell Harbin

Carnell Harbin

December 24, 2022

5  out of  5
rating by Carnell Harbin
"I've known John for many years. Great guy. Very professional and down to earth."
Profile photo of Dana M Thomas

Dana M Thomas

October 8, 2022

5  out of  5
rating by Dana M Thomas
"Great staff. Professional and knowledgeable."
Profile photo of Roshawn Gardner

Roshawn Gardner

May 11, 2022

1  out of  5
rating by Roshawn Gardner
"Unfortunately, it seems this office is very short staffed (maybe 1 employee)."
Profile photo of James Brooks

James Brooks

April 26, 2022

4  out of  5
rating by James Brooks
"They provide great service just call ahead and make appointments."
Profile photo of Anthony Jordan

Anthony Jordan

April 1, 2022

5  out of  5
rating by Anthony Jordan
"They were very professional and help me change over my insurance"
Profile photo of Robert Harris

Robert Harris

November 9, 2021

4  out of  5
rating by Robert Harris
"My agent is prompt and very knowledgeable about everything I need to insure my property. 👍"
Profile photo of T Hall

T Hall

October 2, 2021

5  out of  5
rating by T Hall
"John Cash is by far the best agent around. I have been doing business with him for more than 15 years. The entire staff is amazing."
Profile photo of Latoya Newman

Latoya Newman

August 31, 2021

5  out of  5
rating by Latoya Newman
"Wonderful"
Profile photo of Geneene Robinson

Geneene Robinson

March 11, 2021

4  out of  5
rating by Geneene Robinson
"Great customer service and support!!"
Profile photo of Shirley Miller

Shirley Miller

February 23, 2021

5  out of  5
rating by Shirley Miller
"I've been with this State Farm Agency for over 20 years. I am very satisfied with customer service..."
Profile photo of Tehry Owens

Tehry Owens

January 2, 2021

5  out of  5
rating by Tehry Owens
"Dana is very knowledgeable and extremely helpful. Thank you!"
Profile photo of Jessa J

Jessa J

December 2, 2020

4  out of  5
rating by Jessa J
"Dana Thomas is great"
Profile photo of The Buffington Group Cook

The Buffington Group Cook

November 6, 2020

5  out of  5
rating by The Buffington Group Cook
"Very helpful and professional"
Profile photo of Mz. Hodge-Sheppard

Mz. Hodge-Sheppard

September 21, 2020

5  out of  5
rating by Mz. Hodge-Sheppard
"Very professional and friendly agents. Ms.Dana was awesome . Look forward to doing my insurance needs with my new state farm office."
Profile photo of Eartha Gee

Eartha Gee

September 14, 2020

5  out of  5
rating by Eartha Gee
"My Insurance Rep , Ms. Dana Thomas was very friendly & professional."
Profile photo of Mryette Gordon

Mryette Gordon

June 29, 2020

2  out of  5
rating by Mryette Gordon
"I’ve been trying to get someone for a reinstatement quote for 2 days without any success or calls back. Have been with them for years and have never had this type of experience, but at this point I’m considering taking my business elsewhere."
Profile photo of Sabrina Johnson

Sabrina Johnson

January 22, 2020

5  out of  5
rating by Sabrina Johnson
"Thank you Brenda Brown"