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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenneth Groom

March 6, 2026

5  out of  5
rating by Kenneth Groom
"The agent who's been assisting me has been very courteous, and patient, and most of all extremely helpful with getting me the proper insurance. Mrs. Jordan is THE BEST, and I'd refer her as an assisting agent, as well as, John Cash State Farm as a top choice for anyone's insurance needs."
We responded:
"Thank you so much for the 5-stars, Kenneth! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John Cash’s Team anytime."
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Tina Morris

February 25, 2026

5  out of  5
rating by Tina Morris
"I have been with State Farm since I brought my house... Last year up until current I have been working with Janiya Williams and she Is just absolutely wonderful! responsive! And her customer service is top tier! She explains everything very well and makes handling business with State Farm like you are just calling family and they are taking care of everything for you. State Farm is truly blessed to have her on their turn.. if you need any help with Auto and Home insurance etc.... she is the go-to the GOAT!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent John Cash’s Team. "
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Mrz Zina

February 18, 2026

5  out of  5
rating by Mrz Zina
"I have been insured with John's agency for 20years. I have received amazing follow up and support from my representative Dana. She always returns my calls and helps me to understand any changes."
We responded:
"Thanks so much for the amazing review, Mrz! We really appreciate your support here in Detroit . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Christian Davis

November 5, 2025

5  out of  5
rating by Christian Davis
"Janiya was very informative and helpful with all questions I had. Was very knowledgeable about the topics I was unsure about and if she wasn't sure asked an employee instead of avoiding the question I highly recommend anyone who needs insure to work with her."
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Darryl

October 16, 2025

5  out of  5
rating by Darryl
"Service was great, the employee janiya was so kind and got me me good quote and policy fast. Would recommend"
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kaylin bellamy

June 27, 2025

1  out of  5
rating by kaylin bellamy
"IV never actually spoken to John cash but he was my assigned agent his assistants are usually nice but they don't follow up with customers very well I even tried setting up life insurance I was forgotten about nobody ever got back to me till this day every time I needed assistance with something I got the run around when you first call they don't want to take down details for your request so you gotta wait t 3 to 7 business days to hear, back then when you do get a call back the other agent has no clue why they're calling you so you have to make requests with them then wait another 5 to 7 business days or they'll just forget to call you back I understand there are many other customers to tend to but honestly there's no excuse for not getting back."
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BAH

October 18, 2024

1  out of  5
rating by BAH
"They find every reason to go up on someone insurance policy. I left them years ago and will never return. I do not recommend this office for your insurance needs."
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Renee Mckelvey

January 2, 2024

5  out of  5
rating by Renee Mckelvey
"My agent Alana, very professional, knowledgeable, polite and friendly."
We responded:
"Thank you so much ! "
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April Williams

July 26, 2023

5  out of  5
rating by April Williams
"Mr. Johnson is the best."
We responded:
"Thank you ! "
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Latricia Bowens

July 14, 2023

2  out of  5
rating by Latricia Bowens
"John Cash is a very nice person, but unfortunately some the staff that work at this agency I can't say the same for. They are very unprofessional (just short and almost rude) I called spoke with an agent expressed my concern and was assured that she would look into it and call me back by the end of that day. I waited and gave it another day still no call. I kept calling even leaving messages and finally 4 days later I received a call back with an update (ridiculous) This agency could use customer service training 101because it seems as though some have forgotten that clients are the reason for the success of this agency. Simple common courtesy goes a long way. Update to this review .... I would have to say this is the most unprofessional group of " professionals" I have ever seen."
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degree downloading

June 27, 2023

5  out of  5
rating by degree downloading
"Their office is always professional. My questions are always answered."
We responded:
"Thank you !"
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Ty Bailey

February 22, 2023

1  out of  5
rating by Ty Bailey
"Terrible Agents. I would NEVER recommend this Agent John Cash Office in Detroit on Grand River! I live in Taylor and Stop by this office since I was In Detroit. I got a Quote. I feel they are complete liars. If I were you I would Find another Agent in the Suburbs. I should’ve went to my agent in Taylor. Never Again!"
We responded:
"We are sorry that you had a bad experience !"
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Carnell Harbin

December 24, 2022

5  out of  5
rating by Carnell Harbin
"I've known John for many years. Great guy. Very professional and down to earth."
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Dana M Thomas

October 8, 2022

5  out of  5
rating by Dana M Thomas
"Great staff. Professional and knowledgeable."
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Roshawn Gardner

May 11, 2022

1  out of  5
rating by Roshawn Gardner
"Unfortunately, it seems this office is very short staffed (maybe 1 employee)."
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James Brooks

April 26, 2022

4  out of  5
rating by James Brooks
"They provide great service just call ahead and make appointments."
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Robert Harris

November 9, 2021

4  out of  5
rating by Robert Harris
"My agent is prompt and very knowledgeable about everything I need to insure my property. 👍"
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T Hall

October 2, 2021

5  out of  5
rating by T Hall
"John Cash is by far the best agent around. I have been doing business with him for more than 15 years. The entire staff is amazing."
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Latoya Newman

August 31, 2021

5  out of  5
rating by Latoya Newman
"Wonderful"
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Geneene Robinson

March 11, 2021

4  out of  5
rating by Geneene Robinson
"Great customer service and support!!"
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Shirley Miller

February 23, 2021

5  out of  5
rating by Shirley Miller
"I've been with this State Farm Agency for over 20 years. I am very satisfied with customer service..."
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Tehry Owens

January 2, 2021

5  out of  5
rating by Tehry Owens
"Dana is very knowledgeable and extremely helpful. Thank you!"
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Jessa J

December 2, 2020

4  out of  5
rating by Jessa J
"Dana Thomas is great"
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Mz. Hodge-Sheppard

September 21, 2020

5  out of  5
rating by Mz. Hodge-Sheppard
"Very professional and friendly agents. Ms.Dana was awesome . Look forward to doing my insurance needs with my new state farm office."
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Eartha Gee

September 14, 2020

5  out of  5
rating by Eartha Gee
"My Insurance Rep , Ms. Dana Thomas was very friendly & professional."